Contact Us
Have questions, feedback, or need help? We'd love to hear from you.
Email Support
Best for detailed questions
Response within 24-48 hours
FAQ
Quick answers to common questions
Check our FAQ section on the homepage for instant answers to common questions about CSV formats, calculations, and features.
Common Topics
📁
File Format Issues
Having trouble uploading your tradebook? Let us know your broker and we'll help.📊
Calculation Questions
Questions about how XIRR or other metrics are calculated.💳
Billing & Refunds
Payment issues or refund requests.💡
Feature Requests
Have ideas for new features? We love hearing from users!🐛
Bug Reports 🎁
Reward
Found a bug? Report it with steps to reproduce and get 6 months of Pro free!
Valid for one reward per user per year. Bug must be reproducible and not previously reported.
Business Information
Product: TrueXIRR - Portfolio Analysis Tool
Type: Client-side web application (SaaS)
Data Policy: 100% privacy-first. All calculations run locally in your browser. No financial data is stored or transmitted.